Driver Agreement

1. Nature of Relationship — Independent Contractor

You are an independent contractor. You are not an employee, worker, partner, agent, joint venturer or franchisee of SONKA. Nothing in this Agreement, the Platform, any communication from SONKA, or any conduct by SONKA creates any employment, agency, partnership, joint-venture, franchise or fiduciary relationship between you and SONKA.

You acknowledge and agree that:

• You control when, where, how and whether you use the Platform, accept any job, set your price, choose your customers, and operate your business;
• SONKA does not set your schedule, route, pricing, uniform, vehicle, or method of performance;
• You are responsible for your own taxes, social security contributions, pensions, health insurance and all other statutory contributions;
• You are not entitled to any employee benefit from SONKA, including without limitation wages, salary, overtime, leave, bonus, severance, sick pay, workers' compensation, pension contribution or SSNIT contribution.

2. What the Platform Provides

SONKA provides a technology platform that may, now or in the future, include directory listings, a visible presence on the map, customer chat, ratings, search, location tools, marketing, content, media, advertising, analytics and other services. SONKA does not arrange, guarantee, procure or perform any transport, delivery, booking, sale, commission, revenue or customer contact. Availability of jobs, customers, income or subscribers is not promised.

3. Your Responsibilities

As a Driver, you represent, warrant and covenant that:

• You are at least 18 years old and legally permitted to drive and operate a commercial vehicle in Ghana;
• You hold a valid Ghana driver's licence and all other documents, permits, certifications and clearances required by law (including DVLA roadworthy, insurance, commercial use authorisation where applicable) for the vehicle(s) and services you offer;
• Your vehicle is roadworthy, safe, adequately insured, properly registered, and fit for the loads you carry;
• You will comply with all traffic, transport, customs, revenue, tax, safety, labour and other applicable laws of Ghana;
• You will conduct yourself and operate your vehicle safely, professionally, honestly and courteously at all times;
• You will not carry or transport any prohibited, dangerous, illegal, restricted, hazardous, stolen or regulated goods;
• You will keep your Platform information (name, phone, vehicle type, plate, photo, location) accurate and current;
• You are solely responsible for the safe loading, securing, transportation, custody and delivery of any goods entrusted to you by a customer;
• You will obtain all necessary consents, permits, licences, tax registration and trade authorisations required for your business.

4. Subscription Fees

• Access to driver features may require a subscription fee, billed monthly at the rates published on the Platform (rates may vary by vehicle type and may change at SONKA's sole discretion).
• All subscription fees are non-refundable to the maximum extent permitted by law, including (without limitation) in the event of suspension, termination, downtime, low bookings, injury, vehicle breakdown, absence or change of mind.
• Failure to pay a subscription fee when due may result in loss of visibility on the Platform, suspension, or termination without notice.
• Payment via Mobile Money or any other channel SONKA may accept is your responsibility. You must submit any required proof of payment (transaction ID, screenshot) promptly. SONKA is not responsible for lost, delayed or misdirected Mobile Money transfers.
• SONKA may offer promotional periods, free beta access, trials or discounts at its discretion, which may be modified or withdrawn at any time.

5. Customer Payments — Off Platform

Unless expressly stated otherwise, customers pay you directly (cash, Mobile Money, or other means you and the customer agree on). SONKA is not a party to, does not hold, does not guarantee and is not responsible for any payment between you and a customer. You are solely responsible for collecting your fee from the customer, issuing any receipt, and handling any payment dispute.

6. Location, Tracking & Visibility

When you use Driver features on the Platform, you consent to location data being collected, transmitted and shared with customers and SONKA, including when the app is open in the foreground. You may stop sharing location by going offline or closing the app. You consent to your name, vehicle details, ratings, reviews, photos and approximate location being publicly visible to other Users.

7. Ratings, Reviews & Reputation

Customers may rate and review you after any interaction. You acknowledge that ratings and reviews are the opinions of customers and may be publicly visible. SONKA is not liable for any rating or review or its impact on you. SONKA may moderate, remove, display or retain any rating or review at its discretion. Low ratings or repeated complaints may result in reduced visibility, suspension, or termination.

8. Code of Conduct — Suspension & Termination

SONKA may suspend or terminate your account (without refund and without liability), at its sole discretion, including but not limited to where:

• You receive an average rating below 3.0 over any 30-day rolling window;
• You have 3 or more dispute claims in any 30-day rolling window;
• You fail to pay a subscription fee when due;
• You breach this Agreement, the Terms of Service, the Privacy Policy, or any law;
• You engage in fraud, harassment, violence, theft, misrepresentation, abuse of customers or other Users, or any conduct SONKA considers inconsistent with safe operation of the Platform;
• Your vehicle or licensing is no longer valid or safe;
• You attempt to circumvent SONKA, compete with SONKA, or divert customers off-Platform in a way that harms SONKA's business.

9. Your Liability — Goods, Vehicle, Conduct

You are fully and solely responsible for the safe transport of goods, the conduct of yourself and your helpers, the condition and operation of your vehicle, any damage, theft, loss, delay, injury, death or property damage caused by you or occurring during your work, and all claims, disputes, refunds, replacements or compensation demanded by customers or third parties. SONKA is not a carrier, insurer, guarantor or backstop of any kind. You agree to indemnify SONKA and the Indemnified Parties (as defined in the Terms of Service) for any such claim.

10. Intellectual Property & Non-Compete

• SONKA and all brand marks, logos, software, designs, photos, copy, and platform technology are the exclusive property of Tele-Port Prime Ghana Limited. You may not copy, modify, reverse engineer, distribute or display any of it without written consent.
• You grant SONKA the Content Licence described in the Terms of Service. This includes your vehicle photos, profile photo, business name, promotional content and any other Content you upload.
• You agree not to use SONKA's brand or platform to build a competing product, train a competing machine-learning system, or recruit other Users onto a competing platform.

11. Confidentiality & Data

You agree not to misuse customer data, other drivers' data, or any confidential information accessed through the Platform, including contact details, addresses, ratings, metrics or business information. Breach of this section is grounds for immediate termination and legal action.

12. No Guarantee of Earnings

SONKA makes no promise, guarantee, projection or representation about any income, bookings, customers, leads, visibility, subscribers, or commercial outcome. Any number shared by SONKA (including averages, examples, case studies or projections) is illustrative only and does not guarantee that you will achieve similar results.

13. Disclaimers, Liability & Indemnity

The Disclaimers, Limitation of Liability, and Indemnification provisions in the Terms of Service are fully incorporated into this Agreement and apply to you as a Driver. Without limitation, SONKA and the Indemnified Parties shall not be liable for any loss, damage, theft, injury, income, expense, tax liability or claim arising out of or related to your use of the Platform or the performance of your transport services.

14. Termination by You

You may stop using the Platform at any time by deleting your account. No subscription refund will be given on termination. All obligations you owe SONKA at termination survive.

15. Survival, Governing Law & Arbitration

The provisions on Independent Contractor Status, Non-Compete, Confidentiality, Intellectual Property, Your Liability, Indemnification, Disclaimers, Limitation of Liability, Dispute Resolution and Governing Law survive termination. This Agreement is governed by the laws of the Republic of Ghana. Disputes are resolved by binding arbitration in Accra, Ghana under the Alternative Dispute Resolution Act, 2010 (Act 798), as set out in the Terms of Service.

16. Electronic Acceptance

By selecting "driver" during signup, ticking the acceptance box, using Driver features, or continuing to use the Platform, you provide your electronic signature under the Electronic Transactions Act, 2008 (Act 772) of Ghana, and you are legally bound by this Agreement.

17. Contact

Tele-Port Prime Ghana Limited
Email: [email protected]
Ghana